Privacy Policy
The Fredericton Community Climate Hub (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, participate in our programs, register for events, subscribe to our communications, or otherwise interact with us.
Our privacy practices are designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect only the personal information necessary to support our mission and deliver our programs and services.
Depending on how you interact with us, we may collect:
- Your name
- Email address
- Telephone number
- Mailing address
- Organization or affiliation (if applicable)
- Information provided through contact forms, event registrations, volunteer applications, surveys, or newsletters
- Any additional information you choose to provide
Website Analytics
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Time spent on our website
- Referring website
This information is collected for statistical purposes and helps us improve our website, user experience, and online services. It is generally not used to identify individual visitors.
Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, doing so may affect some website features.
How We Use Your Information
We use your personal information to:
- Respond to inquiries and requests
- Register you for events, workshops, or volunteer opportunities
- Send newsletters, updates, or other communications that you have requested
- Improve our website and programs
- Understand community interests and participation
- Meet legal and regulatory obligations
We only use personal information for the purposes for which it was collected or for purposes that are consistent with those original purposes.
Consent
We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law.
You may withdraw your consent at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain services or information.
Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information.
We may share your information only when necessary:
- With trusted third-party service providers who assist in operating our website or communications
- When required by law
- To protect the rights, safety, or security of our organization, website users, or the public
Any service providers acting on our behalf are required to protect your personal information and use it only for the services they provide.
Email Communications
If you subscribe to our newsletter or mailing list, we may send you updates about community initiatives, events, climate programs, and other relevant information.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Data Security
We take reasonable physical, organizational, and technical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we use industry-standard security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
When personal information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Under Canadian privacy legislation, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent (where applicable)
- Ask questions about how your information is collected and used
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
Third-Party Websites
Our website may contain links to external websites.
The Fredericton Community Climate Hub is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements.
The most current version will always be posted on this page along with the effective date.
Contact Us
If you have questions about this Privacy Policy or wish to access, update, or remove your personal information, please contact us.
Fredericton Community Climate Hub
Email: info@frederictonclimatehub.ca
Website: https://frederictonclimatehub.ca/
Mailing Address:
Fredericton Community Climate Hub
180 Saint John Street, Fredericton, NB Canada E3B 4A9
Your Privacy Matters
We value the trust you place in us. Protecting your personal information is an important part of our commitment to building a connected, informed, and climate-resilient community.